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TOOLTECH - PRIVACY POLICY

 

Welcome to Tooltech! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By interacting with our website or using our services, you agree to the terms outlined in this policy.

 

**1. Information We Collect:**

 

a. **Personal Information:**

   - When you browse our website, make a purchase, or communicate with us, we may collect personal information such as your name, contact details, shipping address, and payment information.

 

b. **Automated Information:**

   - We may collect information automatically through technologies like cookies. This includes data about your device, IP address, browser type, and browsing patterns.

 

**2. How We Use Your Information:**

 

a. **Order Processing:**

   - We use your personal information to process and fulfil your orders, including shipping and delivery.

 

b. **Customer Support:**

   - Your information helps us provide customer support, respond to inquiries, and address any issues you may encounter.

 

c. **Personalisation:**

   - We may use your information to personalize your experience on our website and recommend products based on your preferences.

 

d. **Communication:**

   - We may send you transactional emails, updates, and marketing communications. You can opt-out of marketing communications at any time.

 

**3. Information Sharing:**

 

a. **Service Providers:**

   - We may share your information with trusted third-party service providers to assist with order processing, shipping, and customer support.

 

b. **Legal Compliance:**

   - We may disclose information if required by law or to protect our rights, privacy, safety, or property.

 

**4. Data Security:**

 

a. **Encryption:**

   - We employ industry-standard encryption to secure data transmitted between your browser and our website.

 

b. **Internal Controls:**

   - Access to personal information is restricted to authorized personnel only, and we conduct regular security audits.

 

**5. Cookies and Tracking:**

 

a. **Cookies:**

   - We use cookies to enhance your browsing experience and collect information about your interactions with our website.

 

b. **Opting Out:**

   - You can manage cookie preferences through your browser settings. However, disabling cookies may impact certain features of our website.

 

**6. Your Rights:**

 

a. **Access and Correction:**

   - You have the right to access and correct your personal information. Contact us if you need assistance.

 

b. **Opting Out:**

   - You can opt-out of marketing communications by following the instructions provided in our communications.

 

**7. Children's Privacy:**

   - Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

 

**8. Changes to the Privacy Policy:**

   - We reserve the right to update this privacy policy. Any changes will be posted on our website, and the date of the last update will be modified accordingly.

 

**9. Contact Us:**

 

If you have questions or concerns about our privacy practices, please contact us at:

Tooltech

Info@ttechtools.com.au

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